Privacy Protection Policy

kan88 Privacy Policy

At kan88, every player's personal data is a responsibility we take seriously. This policy clearly and transparently explains how your data is collected, used, and protected.

Last updated: 30 October 2026

Table of Contents

1. Introduction

kan88 is an online gaming platform designed for players in Myanmar. From the day we started providing services, we have always made the security of every player's personal data our top priority.

This Privacy Policy ("Policy") applies to all services related to the kan88.mom website. By using our services, you are considered to have accepted and agreed to the terms set out in this Policy.

This Policy fully explains what data we collect, how we handle and store that data, how your rights are protected, and who we may share it with. We ask that you read and understand this Policy.

2. Types of Data Collected

kan88 collects the following types of data in the course of interacting with players—

(a) Data provided at registration

  • Full name, date of birth, and nationality
  • Email address and contact number
  • Data related to bank accounts or mobile payment services (KBZPay, Wave Money, AYA Pay)
  • Other data provided during the registration process

(b) Data collected automatically while using the service

  • IP address, browser type, and technical information about the device
  • Browsing and click records on the website
  • Login timestamps, session duration, and session frequency
  • Gaming records — deposits, withdrawals, bets placed, and win/loss history

(c) Communication records

  • Customer service live chat conversation records
  • Email communication records
  • Dispute, complaint, and resolution records

3. Purposes of Data Collection

kan88 uses player data only for the following purposes—

  • Account management: To open, verify, and protect a player's account
  • Financial transactions: To process deposits, withdrawals, and bonus payouts
  • Service improvement: To develop the platform and improve the player experience
  • Fair play enforcement: To prevent fraud, money laundering, and policy violations
  • Customer service: To respond to inquiries and resolve issues
  • Legal compliance: To ensure compliance with applicable legal requirements
  • Marketing and communications: To send you relevant notifications and offers (you may opt out at any time)

We will not use your data in any way beyond the purposes described here.

4. Data Storage and Protection

kan88 stores your data on secure servers and protects all data using SSL (Secure Socket Layer) encryption. Our security measures include—

  • Data encryption (encryption at rest and in transit)
  • Access control — staff are not granted access to more data than they need
  • Regular security audits and updates
  • All staff who handle data have signed a confidentiality agreement

Data retention period: Data will be retained for as long as a player's account is active and for a defined period after the account is closed, in line with legal compliance requirements. Once that period ends, data will be deleted or anonymised so it can no longer be linked to you.

5. Sharing Data with Third Parties

kan88 does not sell or rent your personal data to third parties. However, we may share it on a limited basis in the following cases where it is necessary to provide our services—

  • Payment service providers: We will share the necessary data with providers such as KBZPay, Wave Money, and AYA Pay that process deposits and withdrawals
  • Technology service providers: Cloud hosting and IT service providers that maintain the platform
  • Legal requirements: Where we are required to fulfil legitimate requests from courts, law enforcement authorities, or authorised organisations
  • Business Changes: In the event that the platform is acquired, merged, or treated as an asset — if this happens, players will be notified in advance

Even after checks are carried out, shared data is kept to the minimum needed to complete routine operations and nothing more.

6. Cookies and Tracking Technologies

The kan88.mom website uses cookies and similar tracking technologies to improve the player experience and keep the site running smoothly.

Types of Cookies

  • Strictly Necessary Cookies: Cookies that are essential for maintaining your active session and keeping your account secure — these cookies cannot be disabled
  • Functional Cookies: Cookies that remember your language preference, layout settings, and where you left off in a previous session
  • Analytics Cookies: Used to understand how the site is being used — the data in these cookies will not directly identify you personally

You can block most cookies through your browser settings, but please note that blocking strictly necessary cookies may cause issues with our services.

7. Player Rights

Every kan88 player has the following rights regarding their personal data—

  • Access: You can request to see what data kan88 holds about you
  • Rectification: You can request that incorrect or incomplete data be corrected
  • Erasure: You can request that your data be deleted, unless there is a legal requirement to keep it
  • Restriction: You can request that the way your data is handled be limited in specific ways
  • Portability: You can obtain your data in a usable format
  • Opt-out: You can request to stop receiving personalised marketing communications

To exercise these rights, email us at [email protected] or use our 24/7 live chat. Once we receive your request and verify your account, we will take care of it.

8. Account Closure

If a player wishes to close their kan88 account, they can request this through customer support. At the time of closure —

  • The account will be closed once any outstanding balances and related transactions have been settled
  • Some data will be retained until the required period has passed, due to anti-fraud checks and legal obligations
  • After that period, data will be deleted or anonymised

9. Age Restriction

kan88 services are available to users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we discover that a person under 21 has registered with our service, we will immediately delete their account and data.

If you come across any issue related to this, please notify us immediately at [email protected].

10. Policy Changes

kan88 may update this Privacy Policy at any time if needed. When changes occur —

  • The updated policy will be posted on this page
  • The date the policy was last revised will be updated
  • For significant changes, players will be notified at login or by email

If you continue using kan88 services after a change has been made, this will be taken as your acceptance of the updated policy. We encourage you to revisit this page from time to time.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you can reach the kan88 customer support team through the following channels—

  • Live Chat: 24/7 Burmese-language live chat support — contact us directly from the website
  • Email: [email protected]

Please note that when submitting a personal data request, an account verification will be required to protect your personal information.

Personal Data Protection FAQ

kan88 protects all data with SSL encryption and runs regular security checks on its servers. Staff can only access the data they need, and they are bound by confidentiality agreements, so your data is held to high protection standards.

kan88 does not sell your data. It may be shared with third parties on a strictly limited basis — for example, to process payments (such as KBZPay, Wave Money, AYA Pay) or to deliver services — and only as described in this policy.

To update your data, email [email protected] or contact us through our 24/7 live chat. Our support team will verify your account and then make the requested changes.

If you block strictly necessary cookies, core functions such as logging in, playing games, or making payments may not work properly. If you only block analytics and preference cookies, the main services will continue to work.

Gaming records and financial transaction records are kept for as long as your account is active and for as long as required by law. Once that period ends, the data will be deleted or anonymised.

Yes — you can opt out of promotional communications. Contact [email protected] to request this. Please note that even after opting out, essential account and transaction notifications will still be sent.

For significant changes, kan88 will notify you in advance via a notice when you log in or by email to the address on your account. You can also check the "Last updated" date on this page, which is always kept current.